Privacy Policy for GT Automotives

Effective Date: 19/09/2025

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At GT Automotives, we are committed to safeguarding and preserving the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, vehicle details (such as make, model, year), and service history.

• Technical Data: IP address, browser type, operating system, and other technical data related to your interaction with our website.

• Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our website and remember your preferences.

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To process and manage car repairs, services, bookings, and payments.

• Customer Support: To respond to customer inquiries, complaints, and service requests.

• Marketing: With your consent, we may send promotional emails or notifications about our products, services, or special offers. You can opt-out at any time by following the unsubscribe instructions provided in these communications.

• Website Functionality: To improve and customize your experience on our website.

• Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate our website or provide services such as payment processing and marketing.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., law enforcement).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. After that, we will securely delete or anonymize your data.

6. Your Rights

As a resident of the United Kingdom, you have the following rights under the Data Protection Act 2018 and the UK GDPR:

• Access: You can request access to the personal data we hold about you.

• Rectification: You can request that we correct any inaccurate or incomplete information.

• Erasure: You can request the deletion of your personal data, subject to certain conditions.

• Restriction: You can ask us to restrict the processing of your data in certain situations.

• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

• Objection: You have the right to object to the processing of your personal data in certain circumstances, particularly for direct marketing.

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can manage cookie preferences through your browser settings. Please note that blocking or disabling cookies may affect your experience on our website.

For more detailed information on the cookies we use and how to manage them, please refer to our [Cookie Policy].

8. Links to Other Websites

Our website may contain links to other websites that are not operated by GT Automotives. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you by posting a notice on our website or contacting you directly. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

GT Automotives
2-3 Myrtle Lane, Eastbourne, East Sussex, BN22 7QF
07592 480 283
gtaeastbourne@gmail.com

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This Privacy Policy was last updated on 18/09/2025.